Frequently Asked Questions
Benefit Changes
When can I make benefit changes?
What is considered a Qualifying Event (QE)?
What should I do if I experience a Qualifying Event and need to make changes to my benefit insurance?
Open Enrollment
What is Open Enrollment?
Can I add or remove my eligible dependents during Open Enrollment?
I am having trouble deciding which benefit plan to choose. How can I get additional assistance?
What if I miss the open enrollment period for benefits?
What happens if I am a new employee and just completed my benefit enrollment, do I need to participate in Open Enrollment?
Definitions
What is a deductible?
How does the deductible work?
What is a Copay?
What is Coinsurance?
How does the Out-of-Pocket Maximum work?
What is the difference between in-network and out-of-network?
What is Healthy County Wellness Program?
How can I learn more about the Wellness Program?
Who is an eligible dependent?
What is a Qualifying Event (QE)?
General
How do I find information about the current benefits my County or District offers?
When will I get new ID cards?
What happens when my covered child(ren) reaches age 26?
What should I do if I have more questions?
Dental
What is covered on the dental plan?
Is there a deductible I have to meet on the dental plan?
Do I have to see an in-network dentist?
Life
What coverage does my county or district offer for life insurance?
When can I change my beneficiary?
How do I update my beneficiary designations?
Vision
What is covered under the Vision Plan?
Is there a deductible I have to meet?
Do I have to see an in-network vision provider?